Dolly Casino cashout stuck in the checks, anyone else had this?
did a cashout with these mob a while back and mine sat in the checks too, reckon verification is just their way of covering themselves. usually they want some id and a proof of address, nothing wild. mine eventually cleared, so hang tight, and don't go cancelling the withdrawal mid-wait like i nearly did once 😉
Had the same limbo with an offshore mob years back, mine sat in "processing" for days while they shuffled documents back and forth. ChasingLossesAgain is right about what they usually ask for: photo ID, a utility bill or bank statement for the address, sometimes a photo of the card you deposited with (blank out the middle digits, they only need the first six and last four).
One tip from experience. Send everything in one go, clear scans, all four corners visible. Every extra back-and-forth email resets their queue, that's where most of the delay actually comes from. And don't cancel the withdrawal mid-check to keep playing, that's the classic trap, you'll go to the back of the line. If it drags past what their terms page states for processing, screenshot everything and ask for a timeline in writing. patience is annoying but it beats chasing support in circles. 📊
RTP is a long-run number.
Maybe I'm being dumb but what counts as proof of address exactly? Like does a bank statement printed from the app work or does it have to be a posted bill? 😅 Only did my first cashout last month and I'm dreading this stage a bit, thanks for the info everyone 🙏
Asking dumb bonus questions, that's the job.
Bank statement from the app is fine as long as it shows your name, address and a recent date, mate. Posted bills work too but nobody waits around for the post these days. Just make sure nothing's cropped out, that's what gets docs bounced back.
It's all hit and busted before, folks.
Waiting on a cashout is like watching the pokie reel land, half a second of hope then the machine decides for you 😄 anyway, quick tip from my years of this: send the docs before they even ask, on a fresh screenshot with the browser bar visible. Saved me a week once when the same mob went quiet on a withdrawal. ah well, we grind on.
Busted more than you've deposited 😉
Fair dinkum, WageringReq_FC, sending docs before they ask doesn't speed a thing if their queue's just slow, I've waited on checks after everything was already in. Reckon the real trick is replying the minute they ask rather than pre-empting. Anyone actually timed how long the money took to land once the docs got ticked off? 🎰
Bonus taken, wagering cleared.
Both camps have a point here, I reckon. Pre-sending docs never hurt me but it didn't magic the money out either, the queue moves at whatever pace their back office feels like. Answer quick when they ask, keep everything uncropped, and don't panic if it sits a bit. Greed pays for the patience in the end, ah well, we grind on 😄
I remember the old slots first-hand.