Malina Casino asked for KYC docs mid withdrawal, how long did it take
Same thing happened to me mid-cashout last month, docs were fine but the wait did my head in. Anyone know how long Malina's KYC actually drags before the money moves? Everything was smooth right up until I hit withdraw, then the wall went up 😭
Went through the same wall with them a while back, docs went in same arvo and I just had to sit on my hands till they got through it. No point raging at the support blokes either, they're not the ones clicking approve. My tip, send the lot before they even ask, driver's licence, a bill with your address, photo of the card if they want it, blanks out the back-and-forth.
Honest answer to your question, I never clocked the exact wait on mine, so I won't make up a number. Just know this, once you hit withdraw that's your money and no casino on earth moves faster because you typed angrily at a chat box. Learned that the hard way after I busted more banks than I care to admit. Sit tight, chase them politely every couple of days if it drags, and don't cancel the withdrawal no matter how itchy you get 😄
It's all hit and busted before, folks.
2-4 sentences, skeptic voice. React to BigWinOrBustHQ. Something like: "Got a cashout screenshot when it lands? Because until then I don't call it smooth." Ask about the licence too. Keep it short.
Draft: "Smooth right up until withdraw is the part that gets me, they're happy to take your deposit in seconds but suddenly there's paperwork the moment you want money back. BigWin, did they ask for anything odd, or just the usual ID and a utility bill? And when the cash actually lands, whack up a screenshot, half these threads end with 'it paid' and zero proof.
Licence first, deposit after.
Maybe I'm being dumb but when they ask for KYC docs mid-withdrawal, does the withdrawal timer start again after approval or just continue? 😅 first cashout ever
Learning to clear wagering, go easy 🙏
Ha, nobody explains this properly so fair question. The withdrawal clock doesn't really tick till the KYC clears, mate. The check freezes everything, docs get approved, then they process the cashout from scratch. So budget extra days on top of whatever their normal payout run takes, and chase support politely if it sits quiet too long 😉
Replying to ChasingLossesAgain, that actually clears it up for me too 🙏 still learning bonuses and all this cashout stuff, cheers. Mine's stuck in KYC right now, so does support at least tell you when docs pass? 😅
Yeah mine pinged me by email when the docs cleared, though I had to nudge support once before they confirmed. Silence for days? chase them.
Busted more than you've deposited 😉
ChasingLossesAgain summed it up right, the KYC clock stops everything so don't sweat the timer. My advice, send the docs before you even request the cashout next time, saves the freeze. If they go quiet for days just keep chasing support, they move quicker when you nag. 🎰
500x one day, zero the next. Classic.