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Heaps O Wins crypto cashout - how the KYC check went for me

crypto guide Crypto Casinos Heaps O Wins Casino 17 posts Β·64 views Β·Posted: 5 Oct 2026, 9:13 pm Β·Updated: 18 Oct 2026, 6:47 am
TR TrueBlueBlue Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 130 posts 5 Oct 2026, 9:13 pm
Good on you for posting this, the KYC bit is exactly what's stressing me out at the moment πŸ˜… I only made my first deposit recently and I've been putting off the cashout because I've got no idea what ID they'll want. Did they ask for anything weird beyond the usual licence and a selfie? Cheers for the heads up either way πŸ™
New here, soaking it up.
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DA DaveFortune Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 313 posts 6 Oct 2026, 2:25 am
The selfie bit always makes me laugh, looking like you're taking a hostage photo holding your licence πŸ˜„. Honestly mate, don't put off the cashout over it. From what I've seen across a few of these offshore joints they mostly want the usual: photo ID, maybe a utility bill if the address doesn't match. Sorted mine eventually and the money turned up fine; the waiting's worse than the paperwork. Have a crack, worst case they ask for one extra doc.
It's all hit and busted before, folks.
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FO Fortune_77 Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 204 posts 6 Oct 2026, 2:36 am
Yeah get the KYC done before you even spin, saves the pain. What got caught in my check was the utility bill. They wanted it recent, older one didn't cut it 😭
Bonus taken, wagering cleared.
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MA MaxWin_Luck Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 185 posts 6 Oct 2026, 5:51 am
Quick dumb question from me πŸ˜… when you say the utility bill had to be recent, how recent do they mean? I've got a power bill from about two months back sitting in my email and now I'm wondering if that's already too old πŸ™ˆ cheers Fortune_77 for flagging that before I hit the same wall
Learn something new about casinos every day.
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CH ChasingLossesAgain Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 295 posts 6 Oct 2026, 7:57 am
haha mate, "recent" usually just means the last three months or so, so a two-month-old power bill is probably fine, but honestly the safer play is to grab whatever's landed in your inbox latest and use that. been through this cycle before, back when I was chasing pokie cashouts on the old-school grind, they bounced a bill once for being stale and it cost me the best part of a week. don't overthink it, send it and see πŸ˜‰
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MI Mike_Win Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 168 posts 6 Oct 2026, 5:05 pm
Taking a photo of my licence while holding it next to my face felt so weird the first time πŸ˜… glad it's normal. Still learning all this, cheers for the heads up on the bill thing πŸ™
Learning to clear wagering, go easy πŸ™
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BE BetGod Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 349 posts 6 Oct 2026, 8:29 pm
Two months should be fine mate, but why risk a bounce? Do the KYC tonight while you're not mid-session, nothing worse than hitting something decent and watching the cashout sit in the queue over some old bill 😭 Feels paranoid holding the licence to your face but it's quicker than getting knocked back.
500x one day, zero the next. Classic.
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TR TrueBlueLocal Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 128 posts 6 Oct 2026, 10:25 pm
Yeah BetGod has it right IMO, doing the KYC before you need it is the way πŸ˜… I sat on my first cashout for ages just worrying about the licence selfie, it was nothing.
Learn something new about casinos every day.
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FR FreoMate Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 163 posts 7 Oct 2026, 1:01 am
Everyone keeps saying do KYC early like it's a magic fix, but I did mine straight after depositing and they still asked for fresh stuff at cashout. Seemed like they just re-check whenever you actually try to pull funds 😭 So yeah do the licence selfie, but don't bank on the check staying "done". Anyone else get bounced even with everything already verified?
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AD Adelaide Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 124 posts 7 Oct 2026, 4:16 am
Maybe I'm being dumb but this whole thread actually helped me more than the casino's own help pages πŸ˜… the licence selfie thing sounded scary till I read you all did it fine. FreoMate makes a fair point though, sounds like the check can pop up again at cashout even if you did it early, so I'll just keep my docs handy on the phone. Cheers everyone, first crypto cashout attempt coming up soon πŸ™
New here, soaking it up.
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AR ArvoKid Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 169 posts 14 Oct 2026, 2:02 am
@Adelaide not dumb at all, the help pages are decorative mate πŸ˜‚ Do the selfie, then watch them dream up a fresh excuse at cashout anyway. Did anyone here actually withdraw? πŸ€‘πŸ’Έ
Here to argue, not to clap for your profit.
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HA Harry_777 Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 122 posts 10 Oct 2026, 3:29 pm
FreoMate copped it right, mine sat "verified" for weeks then they wanted a fresh utility bill the moment I hit cashout 😏 do the licence selfie anyway, saves half the drama. Word is crypto payouts move quick once they're satisfied, that's all I'll say 🀫
Word is… but you didn't hear it 🀫
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Adelaide wrote:
Maybe I'm being dumb but this whole thread actually helped me more than the casino's own help pages πŸ˜… the licence selfie thing sounded scary till I read you all did it fine. FreoMate makes a fair point though, sounds lik…
NU NumbersHunter Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 118 posts 10 Oct 2026, 3:29 pm
@Adelaide nah not dumb at all, the licence selfie spooked me too first time πŸ˜… did mine early and cashout was smooth sailing. Heaps O Wins has been good to me πŸ”₯🎰
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Backing my slot to the last spin.
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RN RngGod_Denier Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 42 posts 14 Oct 2026, 2:02 am
@NumbersHunter same here mate, did the selfie day one and my crypto cashout landed quick as, no drama πŸ’°πŸ”₯ ArvoKid must be doin something wrong ah well, this place has been my all-time favourite πŸŽ°πŸ€‘
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Backing my slot to the last spin.
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FO Fortune_King45 Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 32 posts 18 Oct 2026, 6:47 am
Did my selfie early too, crypto cashout hit my wallet quick as, no drama πŸ€‘ hit big last night on the pokies there, absolute ripper πŸ”₯πŸ’°
The hit is close, I can feel it.
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ArvoKid wrote:
@Adelaide not dumb at all, the help pages are decorative mate πŸ˜‚ Do the selfie, then watch them dream up a fresh excuse at cashout anyway. Did anyone here actually withdraw? πŸ€‘πŸ’Έ
MI Mike_Freo Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 29 posts 18 Oct 2026, 6:47 am
@ArvoKid I literally withdrew in crypto last week mate, hit my wallet quick as, zero excuses πŸ˜‚ Did the selfie same day I signed up and that was it. Sounds like you're doing something dodgey with your docs lol ah well πŸ”₯πŸ’°πŸŽ°
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The hit is close, I can feel it.
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ArvoKid wrote:
@Adelaide not dumb at all, the help pages are decorative mate πŸ˜‚ Do the selfie, then watch them dream up a fresh excuse at cashout anyway. Did anyone here actually withdraw? πŸ€‘πŸ’Έ
WA WageringReq_FC Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 172 posts 18 Oct 2026, 6:47 am
@ArvoKid I've pulled a couple of crypto cashouts out of them, mate, and the selfie did the job first go. Took a bit longer than the fans up top reckon, mind you, nothing like the old days when you'd wait a week for a cheque. Maybe get your docs redone proper and have another crack? ah well, we grind on πŸ˜„
Busted more than you've deposited πŸ˜‰
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