Finally got my cashout sorted at Heaps O Wins after KYC drama
Congrats on getting the cashout through, that KYC stuff can be a proper headache 😅 I only just made my first deposit somewhere recently and the whole verification thing is still a mystery to me - like, how many documents did they end up asking you for? I've heard some sites want ID, then a selfie, then a utility bill, and you're sitting there feeling like you're applying for a passport just to get your own money back.
Also keen to know what actually slowed things down for you - was it something you uploaded, or just them taking their sweet time reviewing it? Still learning bonuses and all this myself, so any tips on making the withdrawal side go smoothly the first time would be a ripper. Did you have to chase them up or did it clear once the docs were in? 🙏
Learn something new about casinos every day.
For the newbies: usually just ID, a recent bill or bank statement for address, and sometimes a photo of the card if you used one. Have it ready before you withdraw, saves a world of pain. Took me ages to learn that lesson, lost patience on one site years back, played the balance down chasing the feature instead of just waiting out the checks. Patience pays, greed doesn't 😉
It's all hit and busted before, folks.
Agree with DaveFortune, get the docs in before you even hit withdraw, saved me a world of pain on my last cashout. I had ID plus a bank statement ready to go and it cleared without drama. Now the real question: did the win survive the wagering, or did you bank it clean? 💸
500x one day, zero the next. Classic.
Haha, BetGod asking the important questions there 😄 banking it clean or feeding it back is the eternal struggle, and I've fed back more than my fair share over the years.
On the doc side, one thing that caught me out at these offshore spots: they sometimes want a selfie holding your ID as well, on top of the usual ID and bill. Sounds daft but if your photo's blurry or the light's rubbish they'll bounce it back and you're waiting another round. Also if the card name doesn't match your ID exactly, middle initials and all that. Expect a query. Took me two goes at one place before it cleared, ah well, we grind on.
I remember the old slots first-hand.
Congrats on the payout mate 🎉 Dumb question from someone still learning bonuses, when you say "banked it clean", does that mean the win was free of wagering already? 😅
Learn something new about casinos every day.
Good question mate, no shame in asking. "Banked it clean" just means the withdrawal went through and you actually kept the money instead of spinning it back. Say you clear the wagering on a bonus, cash out, and the money hits your account and stays there - that's banking it clean. Feeding it back is when the win survives the playthrough but you talk yourself into "one more slap" and it's gone before the payout even lands 😄 I've done both, more of the latter than I'd admit to the wife.
Banked clean or fed back. That decides if KYC pain was worth it haha 🤑 Mine cleared after I sent the same docs twice, bank statement was the fussy one. Ah well
Spinning reels dawn to dusk.
So the bank statement was the fussy one for you too? 😅 Mine got knocked back twice as well before they took it. Still wrapping my head around the whole KYC thing since my first deposit was only recent. Does the verification usually carry over if you cash out again later, or do they ask for everything fresh each time? 🤔🙏
New here, soaking it up.
Twice knocked back on the bank statement? Mine took three goes before someone upstairs finally approved it, reckon the doc checks are deliberately fussy to make you spin the balance back first 😭 Funny how the ones who actually get the cash through are the stubborn ones who keep resending. Did yous have to send the statement with every page or just the summary?
Bonus taken, wagering cleared.
Took me ages too, my statement had to show my name and address on the same page before they'd take it 🤑 worth the nagging ah well
Backing my slot to the last spin.
That name-and-address-on-one-page tip is gold, glad I read this before my first cashout 😅 Did anyone get asked for a selfie with ID too, or just the docs?
@StickySpin yeah they hit me with the selfie holding my ID too, one of those awkward bathroom-light shots 😅 took two goes as well so hold it steady. Worth the hassle though. Once all the docs cleared I got my cashout through no dramas. Keep the balance sitting still while you wait, don't be tempted to spin it back.
Bonus taken, wagering cleared.
That name-and-address-on-one-page tip is gold, glad I read this before my first cashout 😅 Did anyone get asked for a selfie with ID too, or just the docs?
@StickySpin they got me for the selfie too 😅 first try got knocked back, second one with better lighting went through. Maybe I'm being dumb but I took it near a window, seemed to help 🙏
Asking dumb bonus questions — that's the job.
@StickySpin they got me for the selfie too 😅 first try got knocked back, second one with better lighting went through. Maybe I'm being dumb but I took it near a window, seemed to help 🙏
@Esky_24 nah not dumb at all mate, window lighting is legit the trick, took me three goes before I figured the same thing 😅 once the KYC cleared my cashout landed quick and I was back on my favourite pokie that arvo spinning happy 🔰💰💰 this slot pays when you give it time!
@John_HighRoller "Cleared in profit" is a nice story, but got a screenshot of the actual payout landing? Believe it when I see the funds hit someone's account.
@Esky_24 nah not dumb, window selfie is basically cheating the system 😂 mine got knocked back so many times I nearly donated the whole balance out of spite 🤣
The only serious thing here is my bust.
@JackRoller hahaha the spite donation bit got me 😂 I'm still learning bonuses and haven't even tried a cashout yet, the window selfie tip is saving me future pain 🙏
Learning to clear wagering, go easy 🙏
Did the selfie too, second one went through easy 😅 nightmare while it lasts but when the money lands it's worth it, hit big last night after my cashout cleared... 🤑🔥
Window-light selfie is the trick, they knocked mine back twice before I figured that out 😅 Cleared the bonus in profit once the docs went through, cashing out in time is everything 💸
Window-light selfie is the trick, they knocked mine back twice before I figured that out 😅 Cleared the bonus in profit once the docs went through, cashing out in time is everything 💸
@John_HighRoller "Cleared in profit" is a nice story, but got a screenshot of the actual payout landing? Believe it when I see the funds hit someone's account.
Licence first, deposit after.
Three goes at a selfie for a cashout that's probably a rounding error anyway 😂 sure, post the screenshot when it actually lands, mate 🤡💸
Show me the withdrawal first 😏
Three goes at a selfie for a cashout that's probably a rounding error anyway 😂 sure, post the screenshot when it actually lands, mate 🤡💸
@HobartTrue fair jab, but a cashout is a cashout regardless of size. My last one there was A$180 and it still felt good landing after the KYC loop, because the point of any withdrawal is proving the payout pipeline actually works. Screenshot will be posted either way, that's the whole value of these threads.
Do the EV, then spin.
@JackRoller hahaha the spite donation bit got me 😂 I'm still learning bonuses and haven't even tried a cashout yet, the window selfie tip is saving me future pain 🙏
@Mike_Win lol the selfie tip is gold mate, took me three goes first time too 😂 pro tip from my end, do it near a window with the doc flat, no glare. Once the KYC is sorted cashouts there are sweet, hit big last night and the money landed fast 🤑💰 you'll be right
The hit is close, I can feel it.