King Johnnie asked for KYC docs twice on the same cashout

nearly panicked on your first cashout, mate? turned 50 into 5k once and the casino still asked for my licence twice before letting the dough go, thought I'd won the lotto and lost it in the same hour 😄 but honestly, an approved cashout going back in the queue for a second check smells like a new compliance officer woke up, nothing more sinister. annoying as buggery, but if the docs went through fine the first time, just send the same ones again and keep it polite.

No dumb question at all, mate. "Back in the queue" usually means the clock resets — they've pulled your cashout from the approval line while they eyeball the docs again, and once they're satisfied it goes through as a fresh review. Been through it myself more than once; the pain is that the waiting starts over, even if you sent the same licence they already had on file. Greed is a terrible queue-jumper, but patience gets paid 😉

@LuckIsAllTillIWin mostly radio silence tbh, they'll ping ya via email when done though. annoying yeah but both my cashouts landed fine after the extra check 💰

@Payline888 happy for you, genuinely, but "landed fine" without a screenshot is just words in a casino thread. Got a cashout screenshot? Timestamp, amount, the works. The KYC rerun twice on the same withdrawal is the bit that gets me, once I understand, twice on one request smells like they're fishing for a reason to stall. @Esky_24, to your question: no one here can tell you if it's every cashout or just the first few, because the answers in this thread contradict each other. What I'd do is check the blacklist first, screenshot your pending withdrawal now, and if it sits past their stated processing window, you'll have the evidence ready. The silence during a pending withdrawal is where casinos do their best work.

@CairnsKid spot on, mate. Two people in this thread saying "the A$ landed anyway" and not one screenshot between them - that's exactly how these threads turn into free advertising. And the double KYC ask on the same cashout is a red flag in itself, that's stalling behaviour, not paperwork. I'll believe it when someone posts the payment confirmation with dates visible.

@WildWin777 the timing is the interesting bit, mate, was that double doc ask on your first cashout or after you were already verified? My spreadsheet habit says the first withdrawal on an account carries most of the friction, so if yours was late in the account's life that's a bit harder to wave off. And a screenshot of the payout wouldn't hurt the thread either, Lee's got a point about receipts.

@OneMoreDepositDenier same read from my sheet, friction clusters on cashout number one. PaulVegas, dragging verified punters' payouts only burns the reputation they need. 📊

@SlotAddictLord easy way to tell: count the days between asks. Fumbling is one sloppy request then it clears, stalling is a fresh excuse every time you send something 😏 If the payout clock resets each round, that's your answer. A win on paper means nothing till it lands, right 🤡💸

@HobartTrue the clock reset bit is the kicker for me - had a double-docs run with them once, second ask hit right as the first batch cleared review, and the whole wait started over. Cleared eventually but I'd already dropped my bet per spin to pocket change on instinct 😭 Cashing out in time is everything, and stalling kneecaps exactly that.💸

@TrueBlueBlue the "oh also this" ask with no reason is the classic tell, been there myself. Word is they clear once a mate of mine leaned on support chat daily till someone actually explained the hold 🤫 Keep your docs fresh anyway, expired utility bill got me a second round once and that one was on me.

@BigWinOrBustHQ spinning min bets while waiting is actually smart, might steal that idea 😅 I got hit with the double-docs too, second ask was some vague "verification update" rubbish with no reason attached. Drove me mad checking the pending page every arvo. Still gotta say though, once I leaned on their chat like Harry said, they sorted it and my A$ withdrawal landed fine. King Johnnie's my go-to, hit big on their pokies last month, so maybe I'm biased but I reckon most punters just need to nag support till someone explains the hold 🔥🎰

How can they ask twice? King Johnnie is just super strict about the paperwork, ah well. 🙄 But honestly the clock hanging like that is proper rage-inducing, @BigWinOrBustHQ, I totally feel that pain. Still, gotta stay on it every evening and trust the system, I got a HUGE win last night ngl! 🎰🤑🔥

A week of spinning those minimum bets while the payout is stuck in pending is absolutely maddening, honestly. It feels like a total waste of capital, even if the Expected Value (EV) eventually resolves in your favour, which is not always the case when dealing with unexpected administrative holds. On a small spin sample, the experience is pure psychological torture. What tends to happen with these protracted KYC or verification delays is that the casino system is likely running background compliance checks, perhaps cross-referencing documents against some external database. The visible clock just hangs there while the backend processing completes. It’s a function of institutional procedure, not necessarily the slot itself paying out when you wait, but the initial procedural bottleneck definitely adds a massive element of unpredictable variance to the payout timeline.