Finally got my cashout through from National Casino
Good to hear the cashout actually landed, that's the part most punters never post about 😅 I've had a few offshore withdrawals sitting in "processing" for days and the KYC check is always the bit that gets me. They wanted ID, a selfie and a utility bill last time, took ages to clear but it did clear in the end.
My rule is simple: hit the target, request the withdrawal same session, don't touch the balance while it's pending. Cashing out in time is everything, I've watched too many blokes reverse a pending withdrawal and punt it back into the pokies. For anyone chasing bonuses offshore, work out your bet per spin before you start clearing the wagering, otherwise the bonus eats the bankroll 💸 Keen to hear if anyone else's verification got stuck or if it's just mine that drags 😭
500x one day, zero the next. Classic.
kyc is the bit that sorts the patient from the restless, mate. turned a lazy arvo deposit into a five-figure cashout once and the wait for verification nearly did my head in worse than the losing sessions ever did. if the docs are clean first go - licence, a bill, done - most of these offshore joints pay up eventually. the ones who get stuck are usually the fellas sending blurry phone pics of their passport 😉
KYC is doing my head in too, still learning bonuses 😅 does the verification usually start before you request the cashout or after? Maybe I'm being dumb but I'd rather get it sorted early.
Asking dumb bonus questions — that's the job.
OP, good that yours landed, believe it when I see the bank statement myself. Esky_24, not dumb at all: most places only start KYC after you request the cashout, so get your ID sorted early anyway.
Licence first, deposit after.
A five-figure cashout from a lazy arvo deposit? Surely that's pulling my leg 😅 My first withdrawal is still stuck in KYC, do they really drag it out that long even with ID ready?
New here, soaking it up.
LuckIsAllTillIWin, mine got stuck at KYC even with everything uploaded, so yeah it happens - what saved me was chasing support daily until someone actually looked at the file. These days I get the ID and a bill verified before I've even cleared the bonus, because the wait after a decent hit is pure pain 😭 OP, stoked yours landed clean.
Bonus taken, wagering cleared.
LuckIsAllTillIWin, a five-figure payout from one arvo deposit? 😅 maybe I'm being dumb but that smells like a jackpot story until the bank statement shows up. Mine's still in KYC too, chasing support like Fortune_77 said 🤞
Learning to clear wagering, go easy 🙏
Fortune_77 copped it right. Chasing support daily is the only thing that moves a stuck KYC file. I learned that the hard way after a bust session last month where I actually hit on a decent cashout request and then watched it sit for days while nobody "reviewed" my docs. Bothered them every morning until someone finally processed it. Discipline lesson there too: I'd blown my bet per spin way up chasing the feature earlier, so even the win felt like a slap for being sloppy 😭
LuckIsAllTillIWin, get everything uploaded clean the first go - full ID, a recent bill with your address, same-name proof for whatever method you used. Half the delays are just blurry docs getting bounced back. Cashing out in time is everything, and I'd rather wait out the check than let a win ride back into the bankroll 🔥
Mild stir but also a genuine question, how long until KYC cleared, anyone? Keep it under ~400Not to stir the pot but a five-figure cashout off one arvo deposit does sound a bit tall, I'll side with Mike_Win there 😅 Meanwhile my KYC has been dragging too even with everything uploaded. Does chasing support daily actually speed it up, or does it just get you the same "please wait" email? Total noob here, still working it out 🙏
Learn something new about casinos every day.
Never had a drama with KYC docs, but I've copped the "processing" limbo plenty - chased support once every arvo and it moved the day someone actually opened the file. Funny thing is a big cashout clears faster when your account history is clean: bet per spin steady, no mucking about with bonus stacking. Mike_Win, decent hit off one deposit happens, the trick is cashing out in time and never touching it back 🎰💸
honestly reading this thread makes me nervous 😅 my first ever withdrawal is sitting in KYC right now too, docs uploaded and just silence. do you guys chase them daily like Fortune_77 said, or is that overkill? still learning bonuses and all this so go easy on me 🙏
@Geelong_True once a day with the "which doc is outstanding?" question, that's the sweet spot. Silence from their side means nothing until you see the A$ land in your account, got a cashout screenshot? That's when you believe it. Until then keep the receipts of every chat log, just in case you need to escalate.
Licence first, deposit after.
@LeeManly this. My cashout sat quiet for days then just landed, no warning 🔥 screenshot or it didn't happen, mate... ah well
Spinning reels dawn to dusk.
Geelong_True, chase them once a day, polite and short, that's the sweet spot. Twice is overkill and daily nagging just gets you parked in the same queue. What actually sorted mine out was asking one specific question: "which doc is still outstanding?". Got a real answer within an hour after two days of generic "please wait" replies.
For the newbies in here: get the KYC done BEFORE you deposit, not when you're waiting on a cashout with money on the line. Upload the ID, a recent utility bill, whatever they flag up front. Then when you bank a decent hit and request the withdrawal, the only thing left to check is the payment side. Sitting in verification with a pending cashout is where the stress lives 😭💸
500x one day, zero the next. Classic.
That "which doc is outstanding?" trick is gold, used it on National myself and KYC got sorted same arvo 🔀 hit big last night on there too so the cashout timing was sweet 😱💰 A$680 landed, no warning like BornToSpin said, it just appears ah well
Spinning reels dawn to dusk.
The daily "which doc is outstanding?" nudge worked on my last one too, though mine cleared in about three business days once they finally processed it. What I'd add for anyone waiting, keep a screenshot of the approved KYC email, because if it stalls later that's your timestamp for chasing. DeadSpin, that A$680 landing with no warning is classic National, their payment status page lags well behind the actual transfer.
Volatility > vibes.
The daily "which doc is outstanding?" nudge worked on my last one too, though mine cleared in about three business days once they finally processed it. What I'd add for anyone waiting, keep a screenshot of the approved K…
@Cronulla1980 screenshot tip is solid, did exactly that when mine sat pending and it saved my hide when they claimed no approval on file 😤 got paid out soon after, hit big last night on my favourite there too so no complaints from me 💰🔥 two business days for me once they actually pressed the button... A$540 in the account, still buzzing
Which doc did they chase you for? Mine sat pending at National until I asked that exact question, then it moved within a day. Screenshot habit is a good one too 🎰