Candy 96 Casino wants KYC docs before I can cash out
Offshore joint asking for full ID before a withdrawal always makes me sweat, no way around it. I'd want to hear from someone who actually cleared their checks and got the cash in the bank before I hand over a passport to a mob like that. Anyone here done it, or did the docs vanish into the void? 😭
500x one day, zero the next. Classic.
Nobody who's cleared their KYC there has piped up yet, which tells you something on its own. Me, I'd be wary sending a passport to an offshore mob that ACMA could block any old Tuesday, then your ID's floating who knows where and the cashout's still stuck. Seen docs vanish into the void before with these offshore outfits, more than once. Greed's cost me dearer things than a passport scan, but these days I ask first and deposit second 😉
It's all hit and busted before, folks.
Dave's right, nobody's posted a cashout screenshot from there yet, so I'd treat it as no payout, no proof. Handing a passport to an offshore mob before you even know they pay? Check the blacklist first.
Licence first, deposit after.
Yeah this spooks me too, I only made my first deposit recently and I'm still learning bonuses 😅 No payout proof means no way I'm sending passport pics. Is there even a blacklist check anyone's done?
New here, soaking it up.
What does "check the blacklist" actually mean, where do I even find that list? Sorry if that's a dumb one 😅 I'd rather ask than send my passport off blind.
New here, soaking it up.
No dumb question at all, mate. Blacklist just means a list of dodgy casinos that stiffed punters on payouts or pulled other dodgy stuff, kept by watchdog sites and forums like this one. You search the casino's name plus "blacklist" or "sister sites" and see if it pops up. In this case nobody's even posted a paid cashout from Candy 96 yet, so the paperwork sitting in limbo theory stays alive until someone does. 😉
It's all hit and busted before, folks.
been through this cycle before myself, turned 50 into 5k once and then sat three weeks waiting on a doc check at an offshore mob. the doc sitting in limbo is the worst part, no reply, no reason. my rule now, first cashout I keep small so if they stall I'm not sweating a grand. anyone here actually tried emailing their support about the ID before sending it? tells you a fair bit how they treat punters. 😄
ChasingLosses that small first cashout idea is smart, might copy that. I'm too new to have a story yet, sending ID to an offshore mob still gives me the shivers 😅
Learn something new about casinos every day.
Yeah nah, hand passport over to an offshore mob and then chase the cash? risky. My two bob worth is small first cashout like ChasingLosses said, if the docs go missing you're only sweating pocket change. Once saw a mate at the club wait so long on verification his session money came and went twice, ah well, we grind on.
Busted more than you've deposited 😉
The small-first-cashout trick is genuinely good advice, might do the same when I eventually get there 😅 Only worry with handing over ID to an offshore mob is you can't undo it once it's sent, so even a small withdrawal makes me think twice. ChasingLosses did yours land after those three weeks or did they just ghost you?
Learn something new about casinos every day.
can't speak for Candy 96 specifically but one thing I learned the hard way: send the docs, then ask them to confirm receipt in chat before the withdrawal clock starts. had a mob once claim they "never got" the file that I'd sent twice, and with offshore you've got no one to ring, just a chat box and hope. ah well, we grind on.
I remember the old slots first-hand.
Never had a run-in with Candy 96 myself so no verdict from lived experience, but I've been through enough offshore checks to know the drill. SlotAddict's point about getting receipt confirmed in chat before you sit in the queue is the bit everyone skips. I'd also keep the docs sized the way they ask, one clear photo each, and screenshot the whole convo. If a mob stalls past a week with no answer on live chat, that tells you plenty.
My rule is small cashout first like the others said, and never send a passport until there's actually a win sitting in the balance worth chasing. I've cleared checks at a couple of offshore places and got paid, but the ones that went quiet after docs, I wrote off the lot and moved on. Bankroll discipline means treating that ID as gone the second it leaves your hands. Anyone here actually pulled money out of these blokes though? Still keen to hear it.
Bonus taken, wagering cleared.