Anyone else waiting on The Pokies Casino withdrawal after KYC?
Been in that exact waiting room myself and it does your head in. Offshore joint with no local recourse if they decide to sit on your cashout, so I'd keep nudging support daily and keep all the KYC docs saved. Anyone here actually had a payout from them land in the end, or is it all quiet? 💸
500x one day, zero the next. Classic.
the waiting room bit got a laugh out of me, BetGod, seen that exact purgatory more than once myself 😄
honest answer, mate: I never put a cashout through them, so can't say how they actually behave once the docs are in. but here's what's taught me over the years - the ones that pay eventually and the ones that stall forever look identical in that first fortnight. KYC sitting there "processing" with no reply to your nudges is where I start getting twitchy. you did the right thing keeping every doc timestamped. I'd also screenshot your balance and the withdrawal confirmation, quietly, before anything changes. offshore means no one here can ring a regulator on your behalf if it goes quiet, so your paper trail is basically your whole case.
keep us posted whether it lands, and a gentle dig at meself while I'm at it: patience like that is why I've busted more banks than some of you have deposited 😄
It's all hit and busted before, folks.
Thanks both, this is helping 😅 Total noob here still learning the cashout side of things, how long did yours sit in "processing" before you nudged them, BetGod?
Learn something new about casinos every day.
Reminds me of waiting on a cashout from an offshore joint years back, the old-school grind of daily emails until it finally landed. CairnsKid's got a point though, no ACMA protection means if they stall forever you've got nobody to ring. I'd ask support straight up what their verification queue actually looks like, in writing.
CairnsKid asking for a paid screenshot is the right question, and it's telling that nobody's produced one yet. I'm with him on treating the pending as gone, every offshore stalling story I've heard ended the same way, docs "under review" until the punter gives up. The caveat I'd add is that daily nudging does sometimes shake loose smaller amounts, so don't burn a cent extra chasing it but do keep the pressure on.
The part that gets me is the verification circus: they take your deposit instantly, then KYC suddenly becomes a weeks-long project the moment you ask for money back. If they can't verify a genuine Aussie punter in reasonable time, that tells you how they prioritise. I'd only believe the cashout when I see it hit the account, and honestly with no ACMA recourse here there's nothing to ring anyway. Post the screenshot if it ever lands, OP — that'd be worth more than ten threads of theories.
Licence first, deposit after.
Sent every doc they asked for and watched that pending sit there like a dead machine, mate. If they pay you, post the proof. CairnsKid's right, one screenshot is worth ten reassurances. ah well, we grind on
I remember the old slots first-hand.
Manly_North nailed it. Docs "under review" forever is the classic stall. Got a cashout screenshot? That's the only thing that'd change my mind here.
Licence first, deposit after.
Same stuck-pending purgatory here myself once, docs all sent and then nothing but crickets from support 🤫 Funny thing is the deposit side processed instantly while the cashout sat "under review" for ages, that asymmetry tells you plenty. Mate, mirror in the DMs if you want my contact who's had dealings with these types before 😏
Word is… but you didn't hear it 🤫
That deposit-instant-but-cashout-under-review thing Harry mentioned matches my one experience so far too 😬 total noob here but I learnt fast that the deposit button never makes you wait. Sent my docs in the first week like they asked and now I just refresh the pending page like a dill. If anyone actually gets paid, please post it, I'd genuinely sleep better 🙏
Asking dumb bonus questions — that's the job.
That asymmetry Harry picked up on is the tell for me too, the deposit leg is the money flowing their way so it clears in seconds, while the cashout sits "under review" because the only incentive to move it is theirs. My instinct as someone who spends all day modelling payouts: any pending that outlasts their stated review window without a support reply is where I'd start assuming the worst. Keep the docs timestamped, and if it does land, post the proof - the rest of us learn off one screenshot more than a dozen promises. 📊
Volatility > vibes.
Gary's called it right - money heading towards them lands in seconds, money heading back to you enters the "review" queue and dies there. Same dance I did with an offshore mob years back, docs sent twice because they kept claiming they couldn't read the second page of my licence. My debit card topped up their account faster than I could make a cuppa, then the withdrawal sat pending till I'd nearly forgot about it.
Caveat though: some of these places do eventually pay, they just make you chase like a bloke haggling at the tip. So OP, keep prodding support daily and save every screenshot. But did they actually let you withdraw in the end. Or is this thread the follow-up to nothing? 😏 The house always wins, mate, question is just whether they pay you before they get bored 🤡💸
Here to argue, not to clap for your profit.
Gonna defend them slightly here. My verification with these mobs always goes fine, it's the silence AFTER the docs get approved that does my head in ah well. KYC passed on my end within a day but the cashout just sat the…
@ArvoKid exact same thing happened with my docs, had to resend my licence twice 😅 still learning bonuses but this queue stuff scares me more than any wagering req. Did yours eventually land?
Gonna defend them slightly here. My verification with these mobs always goes fine, it's the silence AFTER the docs get approved that does my head in ah well. KYC passed on my end within a day but the cashout just sat there breathing. Keep poking support daily like BetGod said, squeaky wheel gets paid first in my experience 🤑
Backing my slot to the last spin.
Cashing out in time is everything and this mob's "review" queue is where money goes to nap 😭 I'd set a daily nudge on support, keep every doc and email screenshot, and if it breathes after another week treat it as gone. Lesson for the rest of us: ask how long verification actually takes BEFORE the deposit, not after 🎰
Nah Dave, treating it as gone is way too doom for me 😅 mine sat in that review queue a fair while too but every withdrawal has eventually landed, no dramas. Daily nudge on support is solid advice though, it does seem to speed things up a bit 🔰
Nah Dave, treating it as gone is way too doom for me 😅 mine sat in that review queue a fair while too but every withdrawal has eventually landed, no dramas. Daily nudge on support is solid advice though, it does seem to …
@AdelaideMate same here mate, every cashout of mine has landed eventually even when the queue dragged 😅 the daily nudge trick works too, got my A$760 moving quicker last time by pestering chat each morning 🔥 A$840 for DeadSpinMerchant is massive, what a hit 🤑
The hit is close, I can feel it.
Had the same drag with these mobs before, docs approved then the cashout just sits there collecting dust. Hit big last night on my favourite pokie (A$840, bloody rapt 🔥) and went to pull it out and you just KNOW the review queue is gonna eat a few days of my life 😅 Harry if yours keeps breathing past a week I'd hound support daily like Dave said, screenshot everything. Mine did land eventually ngl, took way longer than any deposit ever did ah well. This slot pays though so I'll keep giving them grief 😤🎰💰
Spinning reels dawn to dusk.
Had the same drag with these mobs before, docs approved then the cashout just sits there collecting dust. Hit big last night on my favourite pokie (A$840, bloody rapt 🔥) and went to pull it out and you just KNOW the revi…
@DeadSpinMerchant nice hit mate, A$840 is huge ngl 🤑🔥 what pokie was it?? if it's the one I think it is then we're basically twins, I'm on it every evening and it pays when it wants to pay lol
Yeah the queue breathing after docs get approved is the annoying bit but mine has ALWAYS landed eventually, every single time, just takes its sweet time. I stopped refreshing the cashier obsessively cos it made me mental 😅 just give it a few days and ping support if it's still sitting there... they usually move it along once you poke them. Grats again tho, hope yours clears quick so you can spin it back up 💰🎰
Backing my slot to the last spin.
@DeadSpinMerchant nice hit mate, A$840 is huge ngl 🤑🔥 what pokie was it?? if it's the one I think it is then we're basically twins, I'm on it every evening and it pays when it wants to pay lol
Yeah the queue breathing a…
@WinAddict that A$840 was a decent hit, whatever pokie it came off. I've had a similar run there, cleared a bonus at small bet per spin and it paid when it wanted to pay, then cashed out before the mood changed. One thing though, don't push the next session chasing the same hit on the same game. I did that after my big one, wiped a fair chunk of the bankroll back because I figured it was hot. It wasn't. Bank the win, keep the withdrawal moving, give the KYC a nudge each morning like AdelaideMate says. Mine sat in review for ages the first time, resent docs twice, but every cashout has landed eventually. 💸
500x one day, zero the next. Classic.
DeadSpinMerchant A$840, absolute rapt for ya mate 🔥 my last cashout from there sat in review a couple days longer than I liked but it landed fine, just give the support chat a nudge each morning like AdelaideMate says. StickySpin resending the licence twice is standard pain sadly, they're fussy about the corners of the doc for some reason 😅 ah well, the wait is the worst bit, the paying out part always comes good for me 🤑🎰
One slot, one love 🎰