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7Bit Casino holding up my cashout over KYC

complaint thread Complaints & Payouts 7 Bit Casino 16 posts ·71 views ·Posted: 9 Oct 2026, 11:56 am ·Updated: 21 Oct 2026, 6:24 am
BE BetGod Newcomer★☆☆☆☆ · 349 posts 9 Oct 2026, 11:56 am
Ran into the same wall at 7Bit a while back. Cashout sitting there in pending, then they want the whole KYC kit before it moves. My take: send the docs the minute they ask, don't muck around, because every day you drag it out is a day your money's stuck on their side. I got mine through eventually, but it tested the patience. What got me was how the check only flagged AFTER I requested the withdrawal, not when I deposited. That's the bit that grinds punters, you can put money in no worries, but getting it back out becomes a document hunt. I'd rather they verify upfront so you know where you stand before you bank anything. Keen to hear how long others sat in pending before it cleared, and whether anyone actually had a withdrawal knocked back over the ID stuff. Deadset annoying when you've done the hard yards on the wagering and then the paperwork's what holds you up. 😭💸
500x one day, zero the next. Classic.
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WA WageringReq_FC Newcomer★☆☆☆☆ · 172 posts 10 Oct 2026, 1:53 pm
heard that, mate - BetGod's spot on about not dilly-dallying with the docs. i had a KYC hold like that years back on another offshore joint and every day i stalled was another day the money sat there doing nothing. sent everything in one go, got it moving soon after. ah well, we grind on 😉
Busted more than you've deposited 😉
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MA Manly_North Newcomer★☆☆☆☆ · 194 posts 10 Oct 2026, 1:59 pm
Sending docs fast is fine advice, but did you actually get paid in the end, BetGod? Easy to move quickly and still have them find "an issue" with a utility bill or whatever. I'll believe it when someone posts a cashout screenshot from 7Bit - offshore holds money like it's their own.
Licence first, deposit after.
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HA Harry_777 Newcomer★☆☆☆☆ · 122 posts 10 Oct 2026, 3:51 pm
Manly_North makes a fair point though, fast docs don't mean squat if they invent a reason after. Word is 7Bit does pay out eventually once the KYC clears, seen a few say so secondhand, but word is just word til it lands in your own account 😏 My two cents: send clean docs first go, match the name on the card/account exactly, no blurry snaps from the pub carpark. Any excuse and the clock resets. And those who know, know to keep screenshots of everything you send them. 🤫
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Word is… but you didn't hear it 🤫
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SL SlotAddict_24 Newcomer★☆☆☆☆ · 297 posts 10 Oct 2026, 4:01 pm
Righto, the KYC dance at offshore joints, I've done that tango more times than I care to count. One thing that's bitten me before: they want proof of address and the utility bill has to be recent, and if the address on your account doesn't line up exactly with the bill, that's when the "issue" appears. Manly_North is right to side-eye it. Word of mouth says 7Bit does eventually pay once the check clears, but eventually is doing a lot of work in that sentence. My trick after getting stung once: sent everything as clear PDFs, name matching the account to the letter, no cropped corners, no dodgy scans off a phone in bad light. Took one go instead of three rounds of "document unreadable". Turned a fortnight of grief into a shorter wait, anyway. Ah well, we grind on 😉
I remember the old slots first-hand.
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WI WinAddict Newcomer★☆☆☆☆ · 86 posts 10 Oct 2026, 6:01 pm
Yeah mine got stuck at 7Bit over a utility bill with the old address on it, absolute pain 😩 Only advice I can add: make sure your account address matches the docs exactly BEFORE you send, saved me the second round of back and forth. Keen to hear if you actually got paid in the end BetGod... 🔥💰
Backing my slot to the last spin.
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DA DaveFortune Newcomer★☆☆☆☆ · 313 posts 10 Oct 2026, 8:18 pm
Had this exact rigmarole years back at an offshore joint. Mine snagged because the bank statement I sent had my middle name on it and the account didn't. Went fine once I resent it matching letter for letter, so yeah WinAddict's tip is gospel. Curious too whether you landed the cash BetGod, or still circling?
It's all hit and busted before, folks.
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FO Fortune_77 Newcomer★☆☆☆☆ · 204 posts 10 Oct 2026, 10:39 pm
DaveFortune copped the same middle-name headache here, took a second round of docs before they'd budge 😩 Only caveat I'd add: even with everything matching letter for letter, mine still sat in pending an extra stretch while they "reviewed" it, so don't be breathing down the live chat every hour. Once it cleared though, the cashout landed clean and I banked it without drama 🎰
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Bonus taken, wagering cleared.
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CH ChasingLossesAgain Newcomer★☆☆☆☆ · 295 posts 11 Oct 2026, 7:34 pm
Same story here, only my snag at an offshore joint was a photo of my licence taken on a dodgy old phone, glare over the dob, they bounced it twice before I stood under the kitchen light and got a clean shot. Funny how the old slots pay quicker than the paperwork does 😄 Anyway, once the docs went through clean it moved, just took its sweet time in review like Fortune_77 said.
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AR ArvoKid Newcomer★☆☆☆☆ · 169 posts 11 Oct 2026, 9:58 pm
ChasingLossesAgain that kitchen light trick is sending me 😂 I had the opposite drama at 7Bit - photos were fine but they wanted a shot of the card front with half the digits covered, took me three goes to get whatever they classed as "readable". Did you even get yours through in the end, or are you still parked in pending? Meanwhile the house just sits on it, shocker 🤡💸
Here to argue, not to clap for your profit.
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GA Gary_Cashout Newcomer★☆☆☆☆ · 60 posts 12 Oct 2026, 12:13 am
Mine cleared after one clean resub, cashout hit soon after. Lesson learnt: get the docs right first go, protect the bankroll from the waiting game. 💸
Cashing out in time is half the battle.
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MA MaxWin_Luck Newcomer★☆☆☆☆ · 185 posts 15 Oct 2026, 8:34 pm
Waiting on my first 7Bit cashout myself and this thread is scaring me a bit 😅 So the trick is doom a clean photo of everything first go and then just leave it be? Still learning bonuses and all this kyc stuff, thanks Fortune_77 and Gary_Cashout for spelling it out 🙏
Learn something new about casinos every day.
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MaxWin_Luck wrote:
Waiting on my first 7Bit cashout myself and this thread is scaring me a bit 😅 So the trick is doom a clean photo of everything first go and then just leave it be? Still learning bonuses and all this kyc stuff, thanks For…
FO Fortune_King45 Newcomer★☆☆☆☆ · 32 posts 15 Oct 2026, 8:34 pm
@MaxWin_Luck yeah mate, clean pics first go is the whole game, don't panic 😅 7Bit paid me no dramas once docs cleared - hit big last night too, A$640 off my favourite pokie 🤑🔥
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The hit is close, I can feel it.
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SA Sam_Roller885 Newcomer★☆☆☆☆ · 89 posts 21 Oct 2026, 6:24 am
Yeah, clear docs upfront is definitely the move. That A$640 hit is proper nice 🔥 Bankroll discipline is everything even when things are processing.
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CA CairnsNorth Newcomer★☆☆☆☆ · 89 posts 15 Oct 2026, 8:34 pm
@MaxWin_Luck yeah nah don't stress, clean pics first go and it's smooth sailing 💪 I'm on 7Bit every evening, had one KYC hiccup ages ago but they paid out quick once it cleared. congrats on the A$640 Fortune_King45, that's a beauty 🤑🎰
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TO Tom_HighRoller Newcomer★☆☆☆☆ · 4 posts 21 Oct 2026, 6:24 am
KYC is a breeze if you send proper pics first go, they cleared mine in a day or two once 🙌 congrats on the A$640 Fortune_King45, that's the way to do it! MaxWin_Luck just don't crop anything out and don't chase the support chat every five minutes, it only slows the queue down 🤑🎰
The hit is close, I can feel it.
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